1. Who We Are
ExionSoft ("we", "us", "our") is a software house that designs, builds, and supports digital products. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
2. Information We Collect
We collect only the information needed to respond to you and to run this website:
- Details you submit through our contact and quote forms, such as your name, email address, phone number, location, project details, and message.
- Basic technical data such as browser type, device information, and pages visited, collected through standard server logs and, if enabled, privacy-friendly analytics.
- Information you share by email or during calls when discussing a potential project.
3. How We Use Your Information
- To reply to your enquiries and prepare proposals or estimates.
- To provide, maintain, and secure our website and services.
- To understand how the website is used so we can improve it.
- To meet legal and contractual obligations.
We do not sell your personal information.
4. Sharing Your Information
We share information only with service providers who help us operate the website and communicate with you (for example, hosting, email delivery, and analytics providers), and only as needed to perform those services. We may also disclose information when required by law or to protect our rights.
5. Confidentiality of Your Project
Ideas, documents, and code you share with us are treated as confidential. We are happy to sign a non-disclosure agreement before you share details about your project.
6. Data Retention
We keep enquiry details for as long as needed to respond to you and to maintain a record of our relationship, and then delete or anonymise them when they are no longer required.
7. Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls, and regular software updates. No method of transmission or storage is completely secure, but we work to protect your data.
8. Cookies
This website uses only the cookies and local storage needed for it to work, such as remembering your theme preference. If we add analytics or marketing cookies in the future, we will update this policy and request consent where required.
9. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this policy from time to time. The "Last Updated" date at the top shows when it was last revised.
12. Contact Us
Questions about this policy or your data? Email us at hello@exionsoft.com.
